ONLINE RESERVATION HELP - LUXURY TRAINS
PALACE ON WHEELS & ROYAL RAJASTHAN ON WHEELS

STEPS TO BE TAKEN FOR
ON LINE BOOKING BY CREDIT / DEBIT CARD
STEP 1:
Login www.rtdc.in on Internet Explorer browser only. No other browser like Google Chrome etc.
STEP 2:
Generally three successful transactions through Master/VISA credit/ debit cards in 24 hours are validated on the system. Fourth transaction validates after 24 hours of last transaction.
STEP 3:
New / first time user to please create your Login ID and Password < It is one time only, can use in future for 'online booking & Cancellation' on www.rtdc.in >
STEP 4:
Now proceed for online booking for Palace on Wheels / Royal Rajasthan on Wheels by clicking on the links below the blinking word "Online Booking"
STEP 5:
Select/Fill required parameters on screen; showing train details - Click Departure Train, Tariff and Booking - Select year and departure date - click check availability - Popup shows four departure dates availability - close the popup - and click Book Now - Booking Information page - <complete the required fields as per your requirements> and press "BOOK NOW" - Enter your login ID and Password to proceed - Arrive at Confirm Booking Page showing your booking details and amount - Tick the box of conditions and click CONFIRM AND PROCEED FOR PAYMENT.
STEP 6:
Now HDFC Secured payment portal will appear. Billing information is shown and in Payment information, fill up the required information and submit. Presently International Issued credit cards MASTER / VISA (outside India) are accepted on the Payment Gateway. Presently online payment Gateway acceptance is US $ 10000 for each booking (two persons). For additional booking repeat the same procedure. Soon acceptance of American Express, JCB, Diners Club and Citibank credit cards will start with US $ 20000 for each booking.
STEP 7:
Now you will get confirmation voucher with payment. Get this printed and produce at the time of Boarding the Palace on Wheels / Royal Rajasthan on Wheels along with Photo ID proof.
IN CASE YOU ARE UNABLE TO MAKE PAYMENT THROUGH YOUR CREDIT/DEBIT CARD You can deposit calculated tariff amount in "Rajasthan Tourism Development Corp Ltd" ICICI BANK A/C NO. 001205001867 and fax the slip to 0141-2204065 with your required booking details and your contact No. OR email scan copy to delhi@rtdc.in & croac@rtdc.in
CANCELLATION / AMENDMENT
STEPs:
Repeat Steps 1 to 3
STEP 4:
Click on "Cancellation" available at top right corner.Select Luxury train. A list of your booking will appear, select the radio button of desired booking to be cancelled.
STEP 5:
AMENDMENT and part cancellation in existing booking for rooms, room category are not permissible. It can be done by cancelling the existing booking & book a fresh as per your requirement. On cancelled booking, cancellation charges will be applicable as per rules.
Still you have any problem, please let us know through e mail to delhi@rtdc.in , croho@rtdc.in , croac@rtdc.in
 
Have a nice day.


CALL DURING OFFICE HOURS (10 AM to 5 PM except Govt. Holidays)


New Delhi
Incharge : Mr. Pramod Sharma, Mob.:+ 91 98715 22255
Rajasthan Tourism Office, 1st Floor
Bikaner House, Pandara Road, New Delhi - 110001
Tel.: +91 11 23383837, 23386069, 23381884
Fax: +91 11 23382823